Frequently Asked Questions.
Who are you, and why are you doing this?
Please read the About
How do you know all these artists?
Some we have known through creative and commercial projects that we have undertaken. Some we have been introduced to via friends, and some we have direct messaged on Instagram or wrangled emails from somewhere and contacted them directly asking them to be involved.
How long is the sale period for the prints?
Prints are for sale from 07:00am Wednesday 1 June - 11:59pm Wednesday 15 June 2022.
Please note we are based in Australia and AEST is the time zone that we are working off so bear this in mind so you don't miss out.
What style of printing is it?
The prints are are digitally printed by Fast Proof Press
on 210gsm offset paper stock. All stock is FSC compliant and sourced from responsibly managed forests.
When will my order be printed and sent?
The sale window period is a pre-order period. This pre-order is for fifteen days.
Printing and packing will begin from Monday 20 June.
Orders will start being sent from Monday 27 June.
Are the prints signed by the artist?
Where will the proceeds go and how do you calculate what gets donated?
For Project One - Artist Prints, we are donating all net profits to Rare Voices Australia.
We proposed this concept to the organisation and they are willing participants in the project and proud recipients of any funds we manage to make from this project. The net profit is the amount of money you make after all your expenses, running costs and taxes are deducted from the overall revenue of sales over the 15 day period.
How will I know the net profit and when will it be donated?
ART HELPS HEAPS will publish official, independently verified, accounting ledgers on this website and via our social channels as soon as end of year tax (June 30) forms are lodged and we can determine the net amount to donate. We will then share the proof of funds transfer to Rare Voices Australia. Anyone who joins our mailing list will also have this information emailed to them.
ART HELPS HEAPS respects your personal information and only uses such information to provide you with the best customer service possible. We do not share your personal information with any third party. We may use your email address to send our email newsletters or other announcements regarding promotions and new products. Should you wish to no longer receive these communications please unsubscribe using the link in one of our email communications or contact us directly.
What is your return policy?
There are no returns allowed on pre-purchased Artist Prints. If, however you change your mind and want to cancel your order before 11:59 Wednesday 15 June (AEST) we will happily return all funds (less fees). After this date all sales will be treated as final.